Terms and Conditions

4.9/5 From 3,602 Customers

Last updated: July 4, 2025

Welcome to Web on Wings

Please read these Terms and Conditions carefully before using our services.

Who We Are

Web on Wings (“we,” “us,” “our,” or “the company”) provides digital business solutions. We offer consulting, software and web development, digital marketing, graphic design, and outsourcing. Our goal is to support businesses through practical digital tools and strategies.

Definitions and Interpretation

In these Terms and Conditions, Company, We, Us, or Our refers to Web on Wings. You or Your means the individual or entity accessing or using our services. Service refers to all products, websites, or services offered by Web on Wings. Affiliate means any entity that controls, is controlled by, or is under common control with Web on Wings.

Acknowledgement

By using our services, you agree to follow these Terms and our Privacy Policy. If you disagree, do not access or use our services.

Using Our Services

You must be 18 or older to use our services. You agree to follow all applicable laws and these Terms. You are responsible for your actions while using our services.

Revisions and Satisfaction

You can request revisions based on your package. Revisions are free if the original concept stays the same. We complete most revisions within 48 hours. We aim to deliver quality results through your clear and timely feedback.

Refund Policy

You may request a refund under these conditions:

Timing Refund Amount Conditions
Before receiving initial designs Full refund (minus 10% processing fee) Cancel before seeing any designs
Within 48 hours of receiving first designs 66% refund After initial design delivery
48 to 120 hours after receiving designs 33% refund Limited time window
After 120 hours No refund Includes after revision requests, design approval, or final file delivery

Refunds are not issued for hosting, maintenance, or marketing plans once started.

Send all refund requests to info@webonwings.com or use our official support channel. We review each request individually.

Delivery

We send files and deliverables via your Web on Wings account or email, based on your order. Standard delivery time is 5 to 7 business days. Rush delivery is available for an extra fee.

Ownership and Rights

You own the final design after full payment and delivery. We may feature your project in our portfolio. If you do not agree, inform us in writing.

Limitation of Liability

To the extent allowed by law, Web on Wings and its affiliates are not liable for indirect or special damages. This includes loss of profits, data, or opportunities due to the use or failure of our services. Our total liability is limited to what you paid for the service, or $100 if no payment was made. Some regions may have different legal limits. We comply with all applicable laws in such cases.

"As Is" and "As Available" Disclaimer

We provide all services and content "as is" and "as available." Web on Wings offers no guarantees, expressed or implied. This includes merchantability, suitability for a specific use, or protection from errors. We do not promise:

  • That our services will work without delays or technical issues
  • That all content is accurate, updated, or reliable
  • That our site, servers, or messages are free of harmful files

If you download or use content from us, you do so at your own risk.

Links to Other Websites

Our website may link to third-party sites not managed by Web on Wings. We are not responsible for their content, practices, or policies.

Severability and Waiver

If a term in these Terms is found invalid or unenforceable, it will be revised as needed to match its intent. The rest of the Terms will still apply. If we do not enforce a right or term, that does not mean we waive it.

Dispute Resolution

If you have a concern or dispute about our services, contact us at info@webonwings.com first. We aim to resolve concerns quickly and fairly.

United States Legal Compliance

You confirm that you are not located in a country blocked by the U.S. government or listed on any restricted parties list.

Translation Interpretation

We may translate these Terms into other languages. If there is a conflict, the English version controls.

Communication Policy

We are not responsible for messages from emails or numbers not ending with @webonwings.com or not listed on our website. Only trust official communication channels.

Access to Information

Some services require accurate and updated information. You agree to provide complete and correct details. If we believe the information is false, we may suspend or cancel your access.

Record Maintenance

We keep your final design files and related deliverables on file. You can request a copy if needed. Availability depends on the age and nature of the project.

Unique Design Guarantee

We create all designs from scratch. Any similarity to other work is unplanned. We do not reuse past designs for new clients.

SMS Terms and Conditions

Consent

By giving your number, you agree to get SMS updates from Web on Wings. These messages include service updates, order status, or marketing notices.

Message Frequency

The number of messages depends on your level of activity. You may receive more messages during active projects.

Costs

Message and data charges may apply, based on your carrier.

How to Opt Out

Reply "STOP" to any message to stop receiving SMS. To start again, reply "START."

Get Help

Reply "HELP" to any message or email info@webonwings.com. You may also call (332) 322-9101 for help.

Privacy

We do not sell or share your number with third parties for their marketing. Read our Privacy Policy for full details.

Standard Messaging Disclosures

  • Message count may vary
  • Standard charges may apply
  • You can stop messages by texting "STOP"
  • Text "HELP" or contact us through our site for assistance

Governing Law

These Terms follow the laws of the United States. Other local, national, or international laws may apply depending on your location.

Changes

We may update these Terms. If changes are important, we will try to inform you. If you continue using our services, you agree to the new Terms.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: info@webonwings.com

Phone: (332) 322-9101

Website: https://webonwings.com

About us

What Makes Web on Wings Truly Unique

We work with clients worldwide, offering responsive, affordable web design services built to fit real goals and real timelines.

113 W 33rd St, New York, NY 10001, US

996 Homer St, Vancouver, BC V6B 2W7, CA

Support

Our friendly team is here to help.

info@webonwings.com

Sales

Questions or queries? Get in touch!

sales@webonwings.com

Phone

Mon-Fri from 8am to 5pm.

+1(332) 222-3080
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