Last updated: July 4, 2025
Please read these Terms and Conditions carefully before using our services.
Web on Wings (“we,” “us,” “our,” or “the company”) provides digital business solutions. We offer consulting, software and web development, digital marketing, graphic design, and outsourcing. Our goal is to support businesses through practical digital tools and strategies.
In these Terms and Conditions, Company, We, Us, or Our refers to Web on Wings. You or Your means the individual or entity accessing or using our services. Service refers to all products, websites, or services offered by Web on Wings. Affiliate means any entity that controls, is controlled by, or is under common control with Web on Wings.
By using our services, you agree to follow these Terms and our Privacy Policy. If you disagree, do not access or use our services.
You must be 18 or older to use our services. You agree to follow all applicable laws and these Terms. You are responsible for your actions while using our services.
You can request revisions based on your package. Revisions are free if the original concept stays the same. We complete most revisions within 48 hours. We aim to deliver quality results through your clear and timely feedback.
You may request a refund under these conditions:
| Timing | Refund Amount | Conditions |
|---|---|---|
| Before receiving initial designs | Full refund (minus 10% processing fee) | Cancel before seeing any designs |
| Within 48 hours of receiving first designs | 66% refund | After initial design delivery |
| 48 to 120 hours after receiving designs | 33% refund | Limited time window |
| After 120 hours | No refund | Includes after revision requests, design approval, or final file delivery |
Refunds are not issued for hosting, maintenance, or marketing plans once started.
Send all refund requests to info@webonwings.com or use our official support channel. We review each request individually.
We send files and deliverables via your Web on Wings account or email, based on your order. Standard delivery time is 5 to 7 business days. Rush delivery is available for an extra fee.
You own the final design after full payment and delivery. We may feature your project in our portfolio. If you do not agree, inform us in writing.
To the extent allowed by law, Web on Wings and its affiliates are not liable for indirect or special damages. This includes loss of profits, data, or opportunities due to the use or failure of our services. Our total liability is limited to what you paid for the service, or $100 if no payment was made. Some regions may have different legal limits. We comply with all applicable laws in such cases.
We provide all services and content "as is" and "as available." Web on Wings offers no guarantees, expressed or implied. This includes merchantability, suitability for a specific use, or protection from errors. We do not promise:
If you download or use content from us, you do so at your own risk.
Our website may link to third-party sites not managed by Web on Wings. We are not responsible for their content, practices, or policies.
If a term in these Terms is found invalid or unenforceable, it will be revised as needed to match its intent. The rest of the Terms will still apply. If we do not enforce a right or term, that does not mean we waive it.
If you have a concern or dispute about our services, contact us at info@webonwings.com first. We aim to resolve concerns quickly and fairly.
You confirm that you are not located in a country blocked by the U.S. government or listed on any restricted parties list.
We may translate these Terms into other languages. If there is a conflict, the English version controls.
We are not responsible for messages from emails or numbers not ending with @webonwings.com or not listed on our website. Only trust official communication channels.
Some services require accurate and updated information. You agree to provide complete and correct details. If we believe the information is false, we may suspend or cancel your access.
We keep your final design files and related deliverables on file. You can request a copy if needed. Availability depends on the age and nature of the project.
We create all designs from scratch. Any similarity to other work is unplanned. We do not reuse past designs for new clients.
By giving your number, you agree to get SMS updates from Web on Wings. These messages include service updates, order status, or marketing notices.
The number of messages depends on your level of activity. You may receive more messages during active projects.
Message and data charges may apply, based on your carrier.
Reply "STOP" to any message to stop receiving SMS. To start again, reply "START."
Reply "HELP" to any message or email info@webonwings.com. You may also call (332) 322-9101 for help.
We do not sell or share your number with third parties for their marketing. Read our Privacy Policy for full details.
These Terms follow the laws of the United States. Other local, national, or international laws may apply depending on your location.
We may update these Terms. If changes are important, we will try to inform you. If you continue using our services, you agree to the new Terms.
If you have questions about these Terms and Conditions, please contact us:
Email: info@webonwings.com
Phone: (332) 322-9101
Website: https://webonwings.com
About us
We work with clients worldwide, offering responsive, affordable web design services built to fit real goals and real timelines.
113 W 33rd St, New York, NY 10001, US
996 Homer St, Vancouver, BC V6B 2W7, CA
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