Privacy Policy

How We Collect Data

We collect data in the following ways:

• When you contact us through forms or email
• When you request services or support
• When you visit our website
• When you interact with us via social media
• When you agree to receive messages or updates

We also use cookies and similar tools to track website activity. These tools help us understand how users interact with our content.

Why We Collect Your Data

• To provide the service you requested
• To respond to your questions or support requests
• To process payments or invoices when needed
• To send updates, offers, or reminders (if you agree)
• To analyze website traffic and improve our services
• To comply with legal and regulatory obligations
• To protect our systems and users from fraud or abuse

We collect only what we need for these purposes. We do not collect data without a reason.

SMS Messaging and Consent

If you provide your mobile number and agree to receive messages, we will send you updates related to our services.

• Consent: You agree to receive messages from Web on Wings. These may include service updates, reminders, or promotional offers.
• Frequency: Message frequency depends on your use of our services.
• Opt-Out: You may reply "STOP" at any time to stop receiving messages. You will receive a confirmation when your request is processed.
• Support: If you need help, reply "HELP" to any message. You can also contact us using the details at the end of this policy.
• Charges: Standard messaging and data rates may apply based on your mobile carrier.
• Use of Number: We do not sell or share your number. It is used only to support your requests.
• Age and Permission: By opting in, you confirm that you are at least 18 years old and have the right to use the number.

Opting in is not required to use our services.

Use of Cookies and Tracking Tools

We use cookies on our website. These small files are stored in your browser. They help us recognize your device and understand how you use our site.

• Track website performance
• Analyze visitor behavior
• Improve your browsing experience
• Offer targeted content and ads (if applicable)

You can turn off cookies in your browser settings. However, some website features may stop working correctly.

When We Share Your Data

We do not sell your data. We only share it in specific situations:

• With trusted service providers like email or payment platforms
• With law enforcement or courts, when required by law
• With partners involved in delivering your requested service
• During business transfers such as mergers or acquisitions
• To protect our rights, users, and business from harm

Our partners follow strict security and privacy standards. They will never misuse your data.

How We Keep Your Data Secure

We take your data security very seriously. That's why we use tools like encryption, secure servers, and firewalls to protect your data. Our team is trained in data protection and we keep our systems updated regularly.

We cannot guarantee absolute security, but we take every possible step to prevent unauthorized access, leaks, or misuse.

How Long Do We Keep Your Data

We keep your data only as long as needed for the following:

• Providing the service you requested
• Meeting legal or financial requirements
• Resolving disputes or complaints
• Keeping records for internal business needs

Once we no longer need your data, we delete or anonymize it securely.

Your Rights

• Access – see what data we hold about you
• Correction – fix wrong or outdated data
• Deletion – ask us to remove your data
• Restriction – limit how we use your data
• Objection – object to marketing use
• Withdraw Consent – cancel permissions, including SMS consent

Contact us using the details below to use any of these rights. We may verify your identity before acting.

Children's Privacy

Our services are not for children under 13. We do not collect data from children. If you believe a child has shared personal information, contact us immediately and we will remove it.

Third-Party Links

Our website may link to other sites. These sites have their own privacy policies. We are not responsible for how they handle your data.

Changes to This Policy

We may update this Privacy Policy. The latest version will be posted here with the updated date. Continued use means you accept the changes.