Terms and Conditions
Who We Are
Web on Wings (“we,” “us,” “our,” or “the company”) provides digital business solutions. We offer consulting, software and web development, digital marketing, graphic design, and outsourcing. Our goal is to support businesses through practical digital tools and strategies.
Definitions and Interpretation
In these Terms and Conditions, Company, We, Us, or Our refers to Web on Wings. You or Your means the individual or entity accessing or using our services. Service refers to all products, websites, or services offered by Web on Wings. Affiliate means any entity that controls, is controlled by, or is under common control with Web on Wings.
Acknowledgement
By using our services, you agree to follow these Terms and our Privacy Policy. If you disagree, do not access or use our services.
Using Our Services
You must be 18 or older to use our services. You agree to follow all applicable laws and these Terms. You are responsible for your actions while using our services.
Revisions and Satisfaction
You can request revisions based on your package. Revisions are free if the original concept stays the same. We complete most revisions within 48 hours. We aim to deliver quality results through your clear and timely feedback.
Refund Policy
You may request a refund under these conditions:
- A full refund is available if you cancel before receiving the the initial designs. A 10% processing fee applies.
- A 66% refund applies if requested within 48 hours of receiving the first set of designs.
- A 33% refund applies if requested within 48 to 120 hours after receiving the designs.
- No refunds are available after 120 hours, after revision requests, after design approval, or after final file delivery.
- Refunds are not issued for hosting, maintenance, or marketing plans once started.
Send all refund requests to [email protected] or use our official support channel. We review each request individually.
Delivery
We send files and deliverables via your Web on Wings account or email, based on your order. Standard delivery time is 5 to 7 business days. Rush delivery is available for an extra fee.
Ownership and Rights
You own the final design after full payment and delivery. We may feature your project in our portfolio. If you do not agree, inform us in writing.
Limitation of Liability
To the extent allowed by law, Web on Wings and its affiliates are not liable for indirect or special damages. This includes loss of profits, data, or opportunities due to the use or failure of our services. Our total liability is limited to what you paid for the service, or $100 if no payment was made. Some regions may have different legal limits. We comply with all applicable laws in such cases.
"As Is" and "As Available" Disclaimer
We provide all services and content “as is” and “as available.” Web on Wings offers no guarantees, expressed or implied. This includes merchantability, suitability for a specific use, or protection from errors. We do not promise:
- That our services will work without delays or technical issues.
- That all content is accurate, updated, or reliable.
- That our site, servers, or messages are free of harmful files.
If you download or use content from us, you do so at your own risk.
Links to Other Websites
Our website may link to third-party sites not managed by Web on Wings. We are not responsible for their content, practices, or policies.
Severability and Waiver
If a term in these Terms is found invalid or unenforceable, it will be revised as needed to match its intent. The rest of the Terms will still apply. If we do not enforce a right or term, that does not mean we waive it.
Dispute Resolution
If you have a concern or dispute about our services, contact us at [email protected] first. We aim to resolve concerns quickly and fairly.
United States Legal Compliance
You confirm that you are not located in a country blocked by the U.S. government or listed on any restricted parties list.
Translation Interpretation
We may translate these Terms into other languages. If there is a conflict, the English version controls.
Communication Policy
We are not responsible for messages from emails or numbers not ending with @webonwings.com or not listed on our website. Only trust official communication channels.
Access to Information
Some services require accurate and updated information. You agree to provide complete and correct details. If we believe the information is false, we may suspend or cancel your access.
Record Maintenance
We keep your final design files and related deliverables on file. You can request a copy if needed. Availability depends on the age and nature of the project.
Unique Design Guarantee
We create all designs from scratch. Any similarity to other work is unplanned. We do not reuse past designs for new clients
SMS Terms and Conditions
Consent:
By giving your number, you agree to get SMS updates from Web on Wings. These messages include service updates, order status, or marketing notices.
Message Frequency:
The number of messages depends on your level of activity. You may receive more messages during active projects.
Costs:
Message and data charges may apply, based on your carrier.
How to Opt Out:
Reply “STOP” to any message to stop receiving SMS. To start again, reply “START.”
Get Help:
Reply “HELP” to any message or email [email protected]. You may also call (332) 322-9101 for help
Privacy
We do not sell or share your number with third parties for their marketing. Read our Privacy Policy for full details.
Standard Messaging Disclosures
- Message count may vary.
- Standard charges may apply.
- You can stop messages by texting “STOP.”
- Text “HELP” or contact us through our site for assistance.
Governing Law
These Terms follow the laws of the United States. Other local, national, or international laws may apply depending on your location.
Changes
We may update these Terms. If changes are important, we will try to inform you. If you continue using our services, you agree to the new Terms.